Help guides

Plain-English steps for every problem SavedSafe can find. Each guide matches the "How to fix" steps in your report.

File History

• Turn on File HistoryMake Windows copy your files to a USB drive automatically.
• File History has stopped copyingGet File History working again when its last backup is old.
• Your backup drive is not plugged inReconnect the drive File History uses so copies start again.

OneDrive

• Set up OneDriveSign in to Microsoft's online storage so your files have a copy online.
• OneDrive is not runningStart OneDrive again so new files get uploaded.
• Back up Desktop, Documents, and Pictures with OneDriveTurn on OneDrive's folder backup for your main folders.

Folders

• Old folders left behindRescue files from an old Desktop, Documents, or Pictures folder.
• Your Downloads folder is not backed upKeep the downloads that matter by moving them to a protected folder.

Other

• Dropbox is not runningStart Dropbox again so new files get uploaded.
• Backup and Restore has stoppedRestart the older Windows 7-style backup if your computer uses it.
• Check a backup app SavedSafe cannot see intoConfirm another backup program is actually protecting your files.
• Windows 10 is no longer updatedWhat the end of Windows 10 support means for your files.