SavedSafe

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OneDrive is not running

OneDrive is signed in on this computer but is not running. Files already uploaded are still safe online, but new and changed files are not being copied.

You'll see this whenSavedSafe says OneDrive is "Not running".

Steps

  1. Click the Start button, type OneDrive, and open it.
  2. Look for the cloud icon near the clock. If it shows a warning sign, click it and follow the message.
  3. To keep it running: click the cloud icon, then the gear icon, then Settings, and turn on "Start OneDrive automatically when I sign in to Windows".
  4. Run SavedSafe again to make sure the problem is fixed.

Good to know

  • A cloud icon with a red X or a pause symbol means OneDrive needs attention. Click it to see why.
Done? Run SavedSafe again. When everything is protected, the report turns green.

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